We aim to process your orders within 24 hours of receipt. Our standard delivery takes 2- 5 days; if it takes longer we will inform you either by phone or email.
Your order will be sent in plain packaging, however please note that for delivery purposes, our return name & address will be shown on the envelope and a signature will be required as it is recorded delivery.
Postage & Delivery
Royal Mail Postage and packing costs are as follows:
|Postage and Packaging cost by Zone||UK Delivery time 2 to 5 working days||Rest of the World Air Mail Delivery time 7 to 10 working days|
|Purchase up to £35.00||Free||£10.00|
The shipping costs for bulkier products may cost more to send to international destinations. We will contact you via email should the shipping cost be more than the estimated amount.
Orders delivered to addresses outside the EU will not include Value Added Tax (VAT) on the cost of the products purchased. Customers may have to pay local import duty once the package arrives. We do not have any control over these charges and cannot be responsible for them.
All deliveries will be made according to the Royal Mail’s standard procedures; we will send your order to you Recorded Delivery meaning that your delivery will be with you within 2-5 days. We will be not liable for late deliveries due to the Royal Mail Service. However packages not signed for may be taken back to a local Royal Mail depot for collection and you will have to make your own arrangements for collection.
Orders are aceepted with the understanding that stock is available. In some cases, limited availablity may prevnt us from shipping the quantity you requested, but we will do our best to fulfil your complete order. In the vent that we anticipate a delay with your order we will inform you by email.
We can also arrange next day special delivery for urgent orders for £4.95 extra.
An Express Delivery service is available for £8.95. This Express service is favorable for remote areas. Also off shore can be arranged by emailing us firstname.lastname@example.org
For orders received before midday we shall try to expedite on the same day. Orders received on weekends or Bank Holidays will normally be processed on the next working day.